Dedicated to Pharmaceutical and Healthcare Marketing

Celebrating Our Tenth Year In Business!

RxS is a multi-channel sales & marketing services organization.  We’ve been together since 2011 and boast a highly referenceable base of current (and former) clients.  Our management team comes from the services and brand side of the business with hands-on experience providing healthcare, developing innovative technologies, and managing projects in regulated industries.

Our Services

Our solutions are rooted in technology and focus on compliance. We provide tools that help clients develop, launch, promote and extend the life of their portfolios and products:

• Sales Representative Hand-Carry - including sample accountability, sample reconciliation, signature audits, territory alignment, sample allocations, prescriber validation, field audits and closeouts, and help desk

• Direct to Practitioner Samples Management - includes inside sales portals, inside sales contact center, prescriber self-service portal (New), telesampling, DTP fax Programs, AOC processing and management, signature audits and verifications.

• Patient & Caregiver Support - includes patient journey campaigns, persistency programs, caregiver support, nurse educators, and patient savings administration.

• Healthcare-Dedicated Contact Center – includes provider sales & marketing programs (physician, dental, & veterinary), Institutional Sales & Marketing (pharmacy & hospital), and patient & caregiver support (patient journey campaigns, persistency, caregiver support, nurse educators, and patient savings administration).

Powered by Innovation & Technology

Engaging and Connecting Providers, Sales Reps, Patients, & Brands

RxS leverages its expertise in the field of managing complex multi-platform solutions and technology to provide valuable assistance to the industry. The RxS team has developed technology that seamlessly connects hand carry and direct-to-practitioner channels, allowing brands to effectively introduce, distribute, and monitor their samples.

Our long-time technology partnership with Veeva has produced robust integration and roadmap alignment that results in reduced risk and time to market for our clients. No other solution provider can match our success consolidating multiple Veeva instances into a single view.

In addition to Veeva, RxS has strategically partnered with other complementary sample management CRM, audit management, and logistics suppliers to provide a value network to our clients. Our comprehensive APIs, system and process knowledge, and access to transactional details, enable efficient implementations. We are adept at consolidation aimed at modernization and elimination of client legacy systems.

Compliance Insights

Easing the Burden of Regulatory Compliance

At RxS, we recognize that, in the industry we serve, regulatory compliance is critical - and our top priority. To that end, we actively participate in the PDMA (Prescription Drug Marketing Act) Sharing Alliance where our founder serves as board member and a yearly PDMA Sharing Conference presenter. The RxS team actively participates in industry forums to stay apprised of sample management trends. This fuels RxS’ continuous innovation.

Our management team has experience as both manufacturers and vendors in the pharmaceutical industry. So, when our clients are facing challenges, we can consult on solutions based on our practical knowledge. We know what works and we have incorporated our learnings into our offerings.

Not Just a Vendor

RxS is Your Business Partner

By providing guidance in all aspects of your sample channels, we become an extension of your internal team.

Sampling data for compliance can also be harnessed for Return on Investment (ROI) and decision-making. Our service model quickly moves beyond reactive management to comply with regulations toward a strategic vested model.

RxS’ proprietary platforms, LinkedRx and TeleTargetRx, enable organizations to deploy, manage, report and optimize specific sampling mixes from the multi-channel resources to successfully execute their business goals within a compliant environment.

A Case Study

RxS Empowers Success

A small specialty pharmaceutical organization was employing various vendors for sample management and messaging via telemarketing. As a result, the business rules and PDMA regulations were disparately managed and there were no opportunities for sample optimization and holistic analytics. RxS unified the sample accountability/management and offered regulatory compliance for all channels. Also, utilizing TeleTargetRx allowed tighter coupling of vacancy, white space and overall marketing campaigns on a consolidated platform focused on relationship management.